If you don’t have a measuring tape, don’t worry! Just check out the interactive size chart on our product pages which should help you easily measure them, using just a credit card! We want to help make sure your bestie looks effortlessly stylish, but most impawtantly that they are super comfortable!
If you are buying a FriendshipCollar for a friend, and need a little help with the sizing of their pooch, you can always purchase a FriendshipCollar Gift Card, so they can choose the correct size for their pup themselves, it makes the pawfect gift!
You are super lucky to have more than one bestie and we would love to see your whole fur-family matching! We do have some designs available that you can purchase as collar only options! Please send us an email with the sizes you are after to email@example.com and we can help you and your fur-fam match!
I've placed my order but..
We work very quickly to send out orders, once orders have been processed we are unable to make any changes so please get in touch ASAP at firstname.lastname@example.org but don’t forget to include your order number!
Our shipping times vary. Please see our guide of estimated shipping times for further information.
Your tracking information will be emailed out to you once your product has been shipped. We ship products via Royal Mail.
I received my FriendshipCollar and..
Our FriendshipCollars are sold as a set, the collar is packaged together with the matching bracelet. If you open up the product you will find that the bracelet is wrapped securely inside the collar, with gold tags tying them together.
If your FriendshipCollar is not the perfect fit, or you would like to return your FriendshipCollar then please visit our Exchanges & Returns page for more details.